SUPERIOR
SERVICE

Pre-sale service
Pre-sales service
We provide professional technical guidance and complete equipment documents as required by customers. We answer all inquiries, design tailored processing solutions, and welcome customers to visit our showroom for product inspection, sample testing and machine trial runs.

sale service
sales service
Conducting field investigation, assist customer in planning and design of production site, the layout of water, electricity, gas, etc,. Provide customers with a full set of equipment operation instruction and train users’ workers freely. The basic laser theory, safety protection and equipment maintenance will be trained to users’ workers before delivery.

After sales service
After sales service
To ensure that customers are able to master operational procedures, methods and independently use the machine as soon as possible. Processing operation, machine daily maintenance and safe operation are conducted to operators at customer workshops. One year warranty service is effective since the date of user written acceptance upon completion of installation and commissioning at customer site. Within warranty period, after-sales service engineers will be irregularly dispatched to conduct routine machine inspection and maintenance. The engineers will also answer questions customer raised.